Jess is Head of User Experience at Code Computerlove

Jess is a User Experience research Consultant; with over three years’ experience working in user experience. During this time, she has worked with a range of high profile clients such as Asda, Swinton Insurance and AstraZeneca.

Code Computerlove

Code Computerlove is a digital product agency. They create world-class experiences to help their clients stay ahead. They know that perfect isn’t an end point. It’s a moment in time – then it’s gone. That’s why they never stop looking for ways to make the brilliant things we create even better.


In this podcast, Jess tackles the misconceptions that surround UX. She also explains UX’s role in a digital agency and explains why UX happens both online and offline. Andy also asks her about the tech scene in Manchester.

Show Notes:

00.32 Manchester’s startup community.

01.57 Moving cities to start your career?

03.49 Creating a ‘tech hub’.

04.46 Tackling the misconceptions around UX.

09.02 Retaining website visitors.

10.52 What makes a good UX designer.

14.13 UX’s role within a company.

17.18 Culture, diversity & inclusion.

20.48 Competing for jobs after graduation.

22.08 Adapting UX to new platforms.

25.00 UX isn’t just online.   

26.39 Synchronizing UX online and offline.

Location: Northern Powerhouse