Volunteering, community and mentoring with Salesforce – Nitzan Marinov

Human resources, Talent & Career Advice
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Want to hear Nitzan’s step by step guide to becoming a mentor? Head to 26:32

Nitzan is a Senior Salesforce Systems Manager & Information Security Lead at The Challenge 

Before working with salesforce Nitzan worked as a software developer and project manager for various companies, including outdoor advertising, several software houses, and a stock market trading training company.

Most of her career has been based around the database application space and that made the transition to Salesforce the most logical step.

Nitzan started her Salesforce career volunteering for a charity. She was eager to work more closely with the platform and found a lot of support, knowledge, and careers advice in the Salesforce community. She’s also a mentor and came on the show to chat about her community work, volunteering and mentoring with Salesforce.   

Nitzan’s 3 steps to becoming a mentor 

When you’re becoming a mentor for the first time, you rarely appreciate the immense sense of personal achievement and satisfaction that you can get from supporting another human being. You have often acted out of a sense of altruism and may not have thought about what’s in it for you, but becoming a mentor will benefit you too. In this podcast, Nitzan laid out her 3 steps to becoming a mentor. 

Step 1. 

The easiest and quickest way to start your mentoring journey is by joining a mentoring program. Lots of people are interested in the prospect of mentoring. But trying to do it on your own with no structure, framework or backup can turn many individuals off. By joining a mentoring program you’re well on your way to becoming a mentor. 

Step 2. 

Joining the program is the first step. Now you need to determine how much of your time you can commit to helping your mentee. Most mentors commit at least 1-2 hours per week to their mentee. If that sounds like a big commitment you might need to reconsider whether mentoring is right for you at this time. 

Step 3. 

Once you’ve completed the first two steps you can move on to the good part, building a relationship with your mentee. Picking the right mentee is important. They need to be a person who you connect with personally and someone you feel like you can impart knowledge too. Once you’ve found the right person you need to encourage them. Make sure they have everything they need and help them with advice when they’re stuck. Once you’ve established a meetup pattern your relationship with your mentee can be very rewarding.

Nitzan’s key to becoming a successful mentor 

Mentoring can be rewarding. But there are a few hurdles you need to jump through to be a successful mentor. In this podcast, Nitzan shared with us the key thing you need to get right if you want your mentoring journey to be successful.   

‘I think the most important thing you need to get right when mentoring is having a structure. For me, if it wasn’t for the structure provided by the mentoring program I would have probably found it difficult to do all the work off my own back. The program had a framework and structure already in place and fitting into their structure is a lot easier than trying to build your own with your mentee.  

They arranged for me to become a mentor. They sourced a suitable mentee for me and arranged for us to connect. I didn’t have to go and find a person who needed mentoring myself. Having this framework already in place lets you avoid the difficult task of finding your own mentee.’

Further resources 


Salesforce Ben 

Salesforce Posse Podcast – Francis Pinder

Show Notes:

00.46 Nitzan’s career journey  

02.01 What is Salesforce?

04.05 What does The Challenge do?

07.17 Introducing tech to the non-profit sector

13.43 Salesforce in the charity sector

20.00 The Salesforce community  

22.23 Volunteering your way into work 

26.32 A step by step guide to becoming a mentor

30.03 Further resources