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Graduate IT Support Analyst



£25k - 33k per year + benefits

Graduate Technical Support Analyst, Up to £33,000, London or Reading

Graduate Technical Support Analyst sought for a leading Microsoft Gold Partner organisation who offer unrivalled exposure to new projects and sought after technologies.

The Graduate Technical Support Analyst will be joining the Support & Operations department and working on providing bespoke application and cloud support.

The role will be providing 1st/2nd line support and operation implementation to the organisations customers. This is a fantastic opportunity for a Graduate/Junior who has studied technology and keen to progress in a support role with training opportunities. Alternatively if you have commercial experience as a Graduate Technical Support Analyst, there are opportunities to learn and do certifications, training sessions and progress within the support lines.

This role is offering up to £33,000 per annum (depending on experience), private healthcare, bonus, paid travel expenses (where applicable), pension and many other benefits.

Skills for the Graduate Technical Support Analyst:

  • Technical degree at 2:1 or above
  • Previous customer service experience, ideally within a service desk environment
  • Passion for technology and supporting applications with first-class customer service
  • Understanding of service desk software,
  • Familiar with the fundamental principles of ITIL/SLA
  • Strong communication and interpersonal skills

If you are a Graduate Technical Support Analyst looking for a new opportunity or would like to find out more about this excellent role, please apply within or email for more details.

Venturi is a staffing business dedicated to you, differentiating ourselves in the marketplace by quality of service and candidate delivery. Our highly skilled and experienced staff operate within dedicated markets to give you the best service possible. Venturi markets include Business Intelligence, Development IT & Legal IT. Venturi operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we are happy to accept applications from persons of any age for this role.